Is Medellín safe?
It is one of the most common questions we get, and the honest answer is that Medellín today is far safer than the reputation from old movies and TV shows. The city has transformed: its homicide rate has dropped more than 90% since the early 1990s and in 2024 reached its lowest level since 1942, around 11 per 100,000 residents, which is lower than several major US cities. The areas where our tours run, like El Poblado and Provenza, are lively and well-policed, with locals and visitors out every night. As in any big city the main thing to watch is petty theft like phones and wallets, and the easiest way to not worry about any of it is exactly what you are booking: you will be with a local guide who knows the city, keeps the group together, and handles everything so you can just enjoy the experience. Guests, including solo and solo-female travelers, regularly tell us they felt comfortable the whole time.
Can I come solo?
Absolutely. Solo travelers are a big part of our groups, and this is one of the best ways to meet other travelers and locals in a safe, social setting. You won't feel out of place.
Do you host bachelor parties or private group events?
Yes! Private and celebration groups (bachelor and bachelorette parties, birthdays, friend trips, team outings) are some of our favorite nights, and we can tailor the experience to your group. See our Groups & Private Events page or message us on WhatsApp.
How do I book?
The best price and easiest experience is to book directly with us on our website: you get live availability, secure card payment, and instant confirmation. You can browse all our tours and book here. We are also listed with our trusted partners, Airbnb Experiences and GetYourGuide, and you will see those options for each tour when you go to book. After you book, we will send you a link with all your tour info. A few days before the tour we will send you an invite to join your tour's WhatsApp group so you can communicate with your guide and other people on the tour in the days leading up to the experience.
What's the cancellation policy?
Cancel at least 24 hours before the tour starts and you get a full refund. Inside the final 24 hours, bookings are non-refundable. If you booked directly on our website, the refund goes back to your card automatically. If you booked through Airbnb or GetYourGuide, cancel there and their process applies (same 24-hour policy).
Do the guides speak English?
Yes. Our guides speak English and Spanish, so international guests and locals both feel right at home.
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